Email notifications for staff and admins
With Customer Fields, you can set up email notifications so that admins and other staff members can be aware of new customers and/or changes to existing customers.
You can manage email notifications for staff and admins in the app under Settings > Email notifications > Staff notifications, or by using the button below:
Configure email addresses
By default, the email addresses on file for the Shopify store will be preconfigured and enabled for staff notifications, as indicated by a grey 'Shopify' badge. These email addresses are pulled directly from the Shopify admin (found in Settings > General > 'Store contact email' & 'Sender email').
Additional email addresses
You can have up to 5 different email addresses for staff notifications. To add a new email address, type in an email address and then click the '+ Add' button. Please keep in mind that each new email address you add will need to be verified first before it can be enabled. You will need to be logged into Shopify and Customer Fields in order to successfully verify your new email address.
You can delete any email address by clicking the trash can icon on the right of the email address.
Make sure to click the 'Save' button after making any changes.
Form notification triggers
There are currently two (2) notification triggers that are available in Customer Fields:
When a new customer signs up for an account using a CF form
When an existing customer edits their account using a CF form
Both of these triggers can be turned on or off by using the checkboxes on the Notifications page. Just be sure to click the 'Save' button after making any changes.
Notification examples
New customer account created
This email notifies you when a new customer creates an account using a Customer Fields form. The email will include customer-specific data for each new customer, including data for any custom fields that have been added to your registration form(s).
Existing customer account updated
This email notifies you when an existing customer makes an update to their account using a Customer Fields form. Not only will you get notified when a customer makes an update, but more importantly the email will also include a list of what specific data has been changed!
